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ANNOUNCEMENT: CCS SERVICE REQUEST v6.0 NOW
At Crow Canyon, we are committed to providing excellent support to our customers. We offer a variety of
support resources to help you use our products as successfully as possible. Support is provided during
product evaluation (trial period) and to customers on an annual support contract. Others may purchase support per incident.
Annual Support/Upgrade Contracts - We offer Annual
Support Contracts for all our products. For details and pricing on Annual Support Contracts, see
We suggest that you follow the process below. This will ensure that
our time and yours is used in the most efficient way.
- Please review the manuals provided with the product
- For how-to questions, review our technical
- Check our Knowledge Base and FAQs
- Submit a support ticket
- Call our support line if it is a high-priority
Our products are easy to use and install. However, if you need extra assistance we offer online remote
assistance for installation and setup. Additionally we provide live online training classes for your
- Installation and setup
- Upgrade Assistance
- Online Technician Training
See Details of our Service Offerings >>>
Individual Support Calls
The initial purchase of our programs includes free support for 30 days. After the initial 30-day period,
support incidents are $125/incident unless you have an Annual Support Contract.