New
IT
Productivity
Tools
available
now
|
Crow Canyon
announces 4
new IT Tools to
increase
support
productivity
and
supports an
ITIL-lite
model.
Network
Inventory
-
Automated
inventory
of software
and
hardware
across the
network
Remote
Desktop
-
remote
administration
across the
network
MSI Package
Manager
-
Create
MSI
packages
easily
Remote
Installer
-
Install
updates,
new
software
across your
network!
These tools are
available
individually or
with CCS
HelpDesk as
part of our
ITIL-lite
solution
package. These
are just the
first of many
tools we will
offer to
increase IT
productivity!
Learn more on
our website,
and view our
ITIL-lite
whitepaper.
Read
More>>>
CCS
HelpDesk
Personal,
run
in
your
personal
mailbox
|
For those sites
without
Exchange or
Public Folders,
we announce
the
availability of
CCS
HelpDesk Personal. Specifically
for the small
IT shop or
service
business, this
edition allows
you to install
the Help
Desk folder in
your personal
mailbox and it
provides the
full features
in Outlook
forms
of
our standard
version all for
$195.
Note, this is a
single IT technician
version.
Read
more>>>
Alert!
Outlook
Help
Desk
3.x
no
longer
supported
-
July
2009
|
Outlook
HelpDesk
versions 3.x
and 2.x are now
3-7 years old
and will be no
longer
supported after
July
2009
. This is in
coordination
with
Microsoft's
support policy
time frames for
Exchange,
Outlook and
Office. What
this means is
that while we
will take
support calls
to assist
customers, we
can
no longer make
any development
changes to the
product.
We encourage
customers to
take advantage
of our upgrade
offers and
bring your
version
current. It is
easier than you
think!
Read more
>>>
Exchange
2010
includes
Public
Folders
|
Even though
there has been
lots of
uncertainty
around the
immediate
future of
Public Folders,
with the
release of
Exchange 2010,
it is clear
they are still
around.
Public folders
are still
available in
the latest
version of
Exchange.
As the famous
quote states
"the rumours of
their immanent
demise is
greatly
exaggerated"
Read
more >>>
|
