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Upgrading to Outlook Help Desk 3.0
Overview | Screen Shots | Feature List | Pricing | Purchase | Utilities | Customization

Upgrade to the newest version of Outlook Help Desk to take advantage of the many new features and enhancements, including:

  • Knowledge Base
  • Enhanced Reporting
  • Better Interface
  • Copy to Tasks for sync with PDA
  • Print Tickets
  • Popup Message for end users
  • Special Notification of High Priority tickets
  • Efficient Attachment copying
  • Event Sink for Exchange 2000 email conversion
  • Web page improvements

The upgrade is a simple process explained in the User Manual (see the "Upgrading from Previous Version" section). We now include a completely overhauled Upgrade Utility that makes it much easier to upgrade!

See this page for a complete list of new features in version 3.0.

For Customers with the standard, uncustomized edition of Outlook Help Desk, the upgrade is $99. For Customers with a custom version of Outlook Help Desk, the upgrade is $199. We will make the same customizations on the 3.0 version.

Upgrade to Outlook Help Desk 3.0, no customizations

Upgrade to Outlook Help Desk 3.0, with customizations

 

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