STANDARD EDITION
"Users"
means the number of Exchange users at your organization.
|
|
Small Business |
License |
SUPPORT |
Basic |
Extended |
Premium |
| Up to 10 Users |
$395 |
Support Contract not required, though recommended. |
$199 |
$299 |
$399 |
| Up to 25 Users |
$495 |
$199 |
$299 |
$399 |
| Up to 50 Users |
$595 |
$199 |
$299 |
$399 |
| Up to 100 Users |
$695 |
$199 |
$299 |
$399 |
|
Mid-sized |
|
|
|
|
|
| Up to 150 Users |
$795 |
At
least Basic Support is required for the first year in addition to the
License. |
$199 |
$299 |
$499 |
| Up to 250 Users |
$995 |
$199 |
$299 |
$499 |
| Up to 350 Users |
$1,095 |
$199 |
$299 |
$499 |
| Up to 500 Users |
$1,295 |
$199 |
$299 |
$499 |
|
Enterprise |
|
|
|
|
|
| Up to 750 Users |
$1,595 |
At
least Extended Support is required for the first year in addition to the
License. |
n/a |
$299 |
$599 |
| Up to 1,000 Users |
$1,995 |
n/a |
$299 |
$599 |
| Up to 1,500 Users |
$2,495 |
n/a |
$299 |
$699 |
| Up to 2,000 Users |
$2,995 |
n/a |
$299 |
$699 |
| Over 2,000 Users |
Call for pricing |
|
Call
for pricing |
|
The License is good for one installation in Microsoft Exchange
Server Public Folders. Since one set of public folders can be replicated to
multiple servers, the License is not dependent on how many Exchange servers you
have.
The program is sent by email to the address specified when purchasing. All
prices in US $. There are no taxes or shipping charges. Use this
link to convert prices to your currency.
Also available:
- Site License
for multiple installations within one Exchange organization for one
company. Call for pricing.
Support and Maintenance
The license fees include phone and email support for 30 days. After the initial 30-day period, phone support calls are $75/incident. Also, after the initial 30-day period, emails are actively answered, but response time is not guaranteed.
The fees also include any maintenance releases, fixes and service packs for the
version you purchase.
Annual Support Contracts
Get the benefits of our great support for one year! We offer Basic, Extended,
and Premium Annual Support Contracts. For all contracts, the one-year period starts after the 30-day "initial support" period ends:
Basic: Price $199
- 4 phone support calls
- Email support with guaranteed response within
one day
Extended: Price $299
- 8 phone support calls within 1 year
- Email support with guaranteed response within one day
Premium: Price
depends on license level. See chart above.
- 12 phone support calls
-
"Top of the queue" priority
on support calls
-
Email support with guaranteed response within one day
-
All upgrades and new releases for 1 year
Upgrading from previous version of Outlook Help Desk
- For Customers with the standard, uncustomized version of Outlook Help Desk, the upgrade is $99.
- For Customers with a custom version of Outlook Help Desk, the upgrade is $199. We will make the same customizations on the 3.0 version.
| For more information and to purchase, click this button: |  |
Customization of Outlook Help Desk
- $100 flat fee for color changes, addition of a corporate logo and changes to
the titles or boxes.
- Call or email us for pricing on other customizations.
See Customizations for more details.
ASP and Reseller Pricing
-
We offer volume discounts to qualified ASPs and Resellers. Call or email
us for details.
Educational and Non-profit Organizations
-
For qualified educational institutions and non-profits, we are pleased to
offer special pricing and discounts . A qualified non-profit is a 501(c)3
organization doing educational, charity, social, health or environmental work.
Please email us to
check if your organization qualifies for a discount.
Send mail to webmaster@crowcanyon.com with questions or comments about this web site.
Copyright © 2006 Crow Canyon Systems, Inc.
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