Healthcare
Leverage your
existing Microsoft Outlook, Office and the Web to Track and Manage Healthcare service
requests.
|
|
|
|
|
|
CHALLENGE: Healthcare requires
uninterrupted supporting services from IT, Facilities, Equipment support and
administrative services. Physicians, nurses, and other Healthcare workers don't
have the time to learn many different processes, make phone calls or chase down request
status. They need an easy, centralized way to submit and track requests.
SOLUTION: CCS Service
Request - Healthcare is a powerful yet simple and efficient way to
provide a central point for submission and tracking of healthcare support service
requests. Healthcare staff submit requests from a variety of sources (phone, email,
the web, and Outlook). The tickets are routed to the right department or individual
for assignment and fulfillment. Link in relevant forms, and policies, tracks time,
costs, work logs and status throughout the process.
|
|
|
|
|
|
|
Over 100 Hospitals, Clinics and Physician Groups use Crow Canyon Applications to automate their
processes
Automate
your existing forms and manual routing processes to
improve healthcare support service levels and healthcare staff productivity. Example of requests include:
Hospitals:
- Facilities work orders
- Equipment maintenance
- Housekeeping requests
- COW training and incidents
- Supply requests
- IT incidents and requests
- and many more...
|
Physician Groups and
Clinics:
- Computer and IT services
- Claims management and requests
- Patient call center services
- Equipment Maintenance requests
- Facilities requests
- Patient scheduling, requests
- Many more...
|
|
See a
demonstration
Try it for 30 days
free!
 
|
CCS Service Request - Healthcare
Features
Immediate
Benefits
 |
Improve level of service and increase staff productivity, by providing an easy to
use, centralized point, for submitting bank
requests |
|
Improve department staff productivity by automating the request, routing and tracking
process |
|
Reduce time-consuming follow-up phone
calls for request status and more information |
|
Improve efficiency and HIPAA
compliance by standardizing request procedures and
process |
|
More effectively measure service
levels, response times and costs for requests |
|
Get more return out
of your existing Microsoft investment and prepare for e-Health initiatives |
|
Significantly increase overall operational
efficiency and employee satisfaction |
|
Example Healthcare
Customers
 
 
  
| 
