Beyond the IT Help Desk - Extend service request tracking across the organization

Internal service departments such as IT, HR, Facilities and Administration are the lifeline of your company, ensuring that the services, systems and facilities that employees need to do their jobs are running smoothly—at all times.   Often, though, only IT implements automation to track and manage its technology requests.  Why not take that automation to all departments your organization depends on?  The corporate service desk is key to increasing the productivity of the people who support your customers and extend your business.

CCS Service Request enhances the overall speed and quality of internal support operations by optimizing the efforts of your service department (IT, HR, Facilities etc.) staff by providing comprehensive process automation. With it, you can leverage existing SharePoint technology to provide consistent internal support, maximize employee productivity, monitor service performance, and control service costs.  Learn more, see our White paper "Beyond the IT Help Desk"

CCS Service Request is designed to allow multiple departments run their own service desk, while providing a central point for employees to make requests.  This application has been a great success and we have seen many customers extend productivity beyond IT Support to their entire organization.  Here are a few examples:

 There are many more beyond these great customers who have realized the benefits of extending service desk automation to new departments.  We would like to give you a chance to do the same at a lower price. 

Learn more about CCS Service Request for SharePoint >> Here